Privacy Policy

Last updated: September, 2026

This Privacy Policy describes how AllWhitePouch, operated by Yonans Grupp AB (“AllWhitePouch”, “we”, “us” or “our”), collects, uses, stores and discloses your personal information when you visit our website, use our services, make a purchase or otherwise communicate with us.

For the purposes of applicable data protection legislation, Yonans Grupp AB is the data controller unless otherwise stated.

By using our website and services, you acknowledge the practices described in this Privacy Policy.

1. Company Information

AllWhitePouch is operated by:

Yonans Grupp AB
Organisation number: 559402-4084
Address: Björkhöjdsgatan 6, 426 51 Göteborg, Sweden
Email: sales@nicoexport.com
Phone: +46 73 152 37 03

For questions regarding privacy or your personal information, please contact us at sales@nicoexport.com.

2. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology or for operational, legal or regulatory reasons.

When we make changes, we will publish the revised Privacy Policy on our website and update the “Last updated” date.

Where required by applicable law, we will provide additional notice or obtain consent before making material changes.

3. Personal Information We Collect

The personal information we collect depends on how you interact with AllWhitePouch.

We may collect the following categories of personal information:

Contact Information

This may include:

  • Name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

Order & Transaction Information

This may include:

  • Products ordered

  • Order value

  • Billing information

  • Shipping information

  • Payment confirmation

  • Order history

  • Returns and refunds

Account Information

If you create an account, we may process information associated with your account, including login and account-related information.

Shopping Information

We may process information about how you interact with our store, including:

  • Products viewed

  • Products added to your cart

  • Purchases

  • Shopping preferences

  • Website interactions

Customer Support Information

When you contact us, we may process information contained in your communications with AllWhitePouch.

Age & Verification Information

Because AllWhitePouch sells age-restricted nicotine products, we may process information necessary to verify that you meet the applicable legal age requirement.

Depending on the verification method, this may include your date of birth, age-verification status or other information necessary to verify eligibility.

Technical & Usage Information

When you use our website, we may automatically collect information such as:

  • IP address

  • Device information

  • Browser information

  • Operating system

  • Network information

  • Approximate location derived from your IP address

  • Website activity

  • Pages viewed

  • Referring website

  • Interaction with our services

4. How We Collect Personal Information

We may collect personal information:

Directly from you when you place an order, create an account, contact us, subscribe to communications or otherwise provide information.

Automatically when you interact with our website through cookies and similar technologies.

From service providers and other third parties that assist us with operating our store, processing payments, preventing fraud, verifying age, delivering orders, providing analytics or otherwise providing our services.

5. How We Use Your Personal Information

We may use your personal information to:

  • Process payments

  • Process and fulfil orders

  • Arrange shipping and delivery

  • Provide order and tracking notifications

  • Create and manage customer accounts

  • Process returns and refunds

  • Provide customer support

  • Verify age and eligibility to purchase nicotine products

  • Detect and prevent fraud

  • Protect the security of our website

  • Comply with legal and regulatory obligations

  • Maintain accounting and transaction records

  • Improve our website and customer experience

  • Understand how customers use our services

  • Communicate with customers

  • Send marketing communications where permitted

  • Measure and improve advertising where permitted

  • Establish, exercise or defend legal claims

6. Legal Bases for Processing

Where the GDPR applies, we process personal information under one or more lawful bases.

Performance of a Contract

We process personal information where necessary to fulfil our contract with you, including processing payments, fulfilling orders, arranging delivery and handling returns.

Legal Obligations

We may process personal information where necessary to comply with legal obligations, including accounting, taxation, consumer protection and requirements applicable to age-restricted products.

Legitimate Interests

We may process information where necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms.

These interests may include:

  • Operating and improving our business

  • Preventing fraud

  • Protecting our website

  • Providing customer support

  • Understanding website performance

  • Establishing or defending legal claims

Consent

Where required, we rely on your consent for certain activities, including certain cookies, marketing communications and advertising technologies.

You may withdraw your consent at any time where processing is based on consent.

7. Payments

Payments may be processed by third-party payment service providers.

These providers may collect and process payment information such as:

  • Payment card information

  • Bank or payment account information

  • Billing address

  • Transaction information

  • Fraud-prevention information

We generally do not receive or store complete payment card information where it is processed directly by an external payment provider.

Payment providers may process your information according to their own privacy notices and legal obligations.

8. Age Verification

AllWhitePouch sells nicotine products only to customers who meet the applicable legal age requirements.

We may therefore use age or identity verification processes to prevent underage purchases and comply with applicable law.

Information processed for verification purposes may include contact information, date of birth, order information and other information necessary to establish eligibility.

Where an external verification provider is used, relevant information may be provided to that service solely as necessary to conduct the verification.

We aim to retain only the information reasonably necessary to demonstrate or record successful verification, subject to applicable legal requirements.

If you do not complete required age verification, you may be unable to purchase age-restricted products.

9. Cookies & Similar Technologies

Like many online stores, AllWhitePouch uses cookies, pixels and similar technologies.

Cookies may be used to:

  • Operate essential website functionality

  • Maintain your shopping cart

  • Remember preferences

  • Maintain login sessions

  • Protect our website

  • Prevent fraud

  • Understand website usage

  • Measure website performance

  • Provide analytics

  • Measure advertising

  • Personalize content or advertising where permitted

Where required by applicable law, non-essential cookies will only be used after appropriate consent has been obtained.

You can manage available cookie preferences through the cookie controls provided on our website.

Blocking certain cookies may affect the functionality of the website.

10. Marketing & Advertising

Where permitted by law, we may use personal information for marketing and promotional purposes.

This may include:

  • Promotional emails

  • Special offers

  • Product announcements

  • Personalized marketing

  • Advertising measurement

  • Advertising on third-party platforms

Where consent is legally required, marketing or advertising activities will be carried out based on that consent.

You may unsubscribe from promotional emails at any time by using the unsubscribe link contained in the email.

You may continue to receive non-promotional communications relating to your account, orders, payments, deliveries or other transactions.

11. How We Disclose Personal Information

We may disclose personal information where reasonably necessary to operate AllWhitePouch and provide our services.

Recipients may include:

  • E-commerce and hosting providers

  • Payment processors

  • Shipping and fulfilment providers

  • Age-verification providers

  • Fraud-prevention providers

  • IT and cloud service providers

  • Analytics providers

  • Marketing and advertising partners

  • Customer support providers

  • Professional advisers

  • Government authorities where legally required

We disclose only the information reasonably necessary for the relevant purpose.

Some recipients process personal information on our behalf, while others may act as independent data controllers under applicable law.

12. Shopify

Our online store is powered by Shopify.

Shopify provides technology used to operate our online store, website and checkout and may process personal information in connection with those services.

Shopify processes information in accordance with its applicable privacy documentation and contractual arrangements.

13. Shipping & Fulfilment

To deliver your purchases, we may provide necessary personal information to shipping, fulfilment and logistics providers.

Information shared for this purpose may include:

  • Name

  • Shipping address

  • Email address

  • Telephone number

  • Order and delivery information

Shipping providers may process this information according to their own legal obligations and privacy practices.

14. Security & Fraud Prevention

We may use personal information to detect, investigate and prevent fraudulent, illegal or malicious activity.

Transactions may be subject to automated or manual fraud checks.

If an order is identified as potentially fraudulent or unauthorized, we may request additional verification, place the order on hold or cancel the transaction where appropriate.

15. Third-Party Websites & Links

AllWhitePouch may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security or content practices of independent third-party websites.

We recommend reviewing the applicable privacy policy before providing personal information to another website or service.

16. International Data Transfers

Some of our service providers may process personal information outside Sweden or the European Economic Area (“EEA”).

Where personal information is transferred outside the EEA, appropriate safeguards will be used where required by applicable data protection law.

These safeguards may include:

  • European Commission adequacy decisions

  • Standard Contractual Clauses

  • Other legally recognized transfer mechanisms

17. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected or as required by applicable law.

Retention periods depend on factors including:

  • Whether you maintain an account

  • Whether information is required to fulfil an order

  • Accounting and taxation requirements

  • Fraud-prevention requirements

  • Legal obligations

  • Potential disputes

  • The establishment or defence of legal claims

When personal information is no longer required, it will be deleted, anonymized or otherwise handled in accordance with applicable law.

18. Security

We use reasonable technical and organizational measures designed to protect personal information against:

  • Unauthorized access

  • Loss

  • Misuse

  • Alteration

  • Destruction

  • Unauthorized disclosure

However, no electronic transmission or storage system can be guaranteed to be completely secure.

Customers are responsible for keeping their account credentials confidential.

If you believe your account or personal information has been compromised, please contact us.

19. Children's Data & Age-Restricted Products

AllWhitePouch is intended exclusively for adults who meet the applicable legal purchasing age for nicotine products.

You must be at least 18 years old, or meet any higher minimum legal age applicable in your jurisdiction, to purchase nicotine products from AllWhitePouch.

We do not knowingly sell nicotine products to minors.

If we become aware that personal information has been provided by an ineligible minor in connection with an attempted purchase, we may take appropriate steps to cancel the transaction and handle the information in accordance with applicable law.

20. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information.

Under the GDPR, these may include the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion in certain circumstances

  • Request restriction of processing

  • Object to certain processing

  • Receive certain personal information in a portable format

  • Withdraw consent where processing relies on consent

  • Object to certain direct marketing

These rights are not absolute and may be subject to exceptions under applicable law.

To exercise your rights, contact:

sales@nicoexport.com

We may need to verify your identity before completing certain requests.

We will not discriminate against you for exercising applicable privacy rights.

21. Marketing Preferences

You may opt out of promotional email communications at any time by selecting the unsubscribe option contained in our marketing emails.

Opting out of marketing does not prevent AllWhitePouch from sending transactional or service communications necessary for orders you have placed.

22. Complaints

If you have concerns regarding how we process your personal information, please contact us at:

sales@nicoexport.com

You may also have the right to lodge a complaint with the competent data protection supervisory authority.

For customers in Sweden, the relevant authority is Integritetsskyddsmyndigheten (IMY).

Customers elsewhere in the EEA may contact the relevant supervisory authority in their country.

23. Legal Disclosure

We may disclose personal information where necessary to:

  • Comply with applicable law

  • Respond to lawful requests from authorities

  • Enforce our Terms of Service

  • Protect our legal rights

  • Prevent or investigate fraud

  • Establish, exercise or defend legal claims

24. Business Transfers

If Yonans Grupp AB is involved in a merger, acquisition, restructuring, sale of assets or similar business transaction, relevant personal information may be transferred as part of that transaction where permitted by applicable law.

Any transferred personal information will remain subject to applicable data protection requirements.

25. Contact

If you have questions about this Privacy Policy, our privacy practices or would like to exercise your privacy rights, contact:

AllWhitePouch / Yonans Grupp AB
Organisation number: 559402-4084
Address: Björkhöjdsgatan 6, 426 51 Göteborg, Sweden
Email: sales@nicoexport.com
Phone: +46 73 152 37 03

For the purposes of applicable data protection legislation, Yonans Grupp AB is the data controller of your personal information unless otherwise stated.