Due to the nature of our products, we prioritize product safety and hygiene. Returns may only be accepted under specific conditions.
Eligible Returns
A return request may be accepted if:
- The product arrives damaged or defective.
- The wrong product was received.
- The package was damaged during delivery.
Customers must contact us within 7 days of receiving the order with proof of purchase and supporting images.
Non-Returnable Items
Returns are not accepted for:
- Used or opened products.
- Products damaged due to customer handling.
- Change-of-mind purchases.
- Incorrect usage of the product.
Return Process
To request a return, please contact our customer support team with your order number and issue details. Once approved, we will provide further instructions.